Business Development Officer (Internship)

Job Title: Business Development Officer (Internship)

Job Type: Full-Time, Part-Time

No of Positions: 60

Location: Multi Cities

Benefits: Health benefits included

Work Arrangement: Remote, Onsite, Hybrid

Overview:

Fitwell Hub Pvt Ltd is offering an exciting internship opportunity for young talent to join our Call Center as a Business Development Officer. In this role, interns will work as medical assistants and be involved in key business development activities, including managing appointment scheduling, collecting patient histories, handling chief complaints, processing pharmacy orders, and addressing call center queries. Additionally, interns will assist in onboarding new hospitals, clinics, doctors, and labs into our network.

Key Responsibilities:

• Appointment Scheduling: Efficiently coordinate and manage patient appointments, ensuring seamless communication between patients and healthcare providers.
• Patient History Collection: Accurately collect and document patient medical histories while maintaining confidentiality.
• Chief Complaint Management: Record and manage patients’ chief complaints, preparing them for further evaluation by healthcare professionals.
• Pharmacy Order Processing: Handle the processing of prescriptions and orders with pharmacy partners, ensuring timely delivery of medications.
• Call Center Queries: Respond to and resolve patient inquiries, delivering high-quality customer service.
• Onboarding Coordination: Support the onboarding process for new hospitals, clinics, doctors, and labs, integrating them into our system effectively.
• Data Management: Maintain accurate records of patient interactions, appointment schedules, and onboarding processes.
• Business Development: Contribute to identifying opportunities for expanding Fitwell Hub’s services and network partnerships.

Requirements:

• Education: Bachelor’s degree (BSc, BS, or equivalent) in any field.
• Skills: Strong organizational, communication, and multitasking skills, with attention to detail.
• Technical Proficiency: Familiarity with basic computer software, including Microsoft Office, and the ability to learn healthcare-specific systems quickly.
• Adaptability: Ability to work effectively in a fast-paced environment and manage multiple tasks efficiently.
• Customer Service Orientation: A positive attitude and commitment to delivering excellent service to patients and partners.
• Language: Proficiency in English and Urdu.

Benefits:

• Practical Experience: Gain hands-on experience in a dynamic healthcare setting, working closely with industry professionals.
• Learning Opportunities: Access to training and mentorship, enhancing your knowledge and skills in business development and healthcare.
• Career Development: Potential for full-time employment with Fitwell Hub based on performance and business needs.
• Networking: Build connections with healthcare professionals and industry experts, expanding your professional network.
• Certification: Receive a certificate of completion at the end of the internship, validating your experience and skills.
• Stipend: A monthly stipend to cover expenses during the internship period.

Probation Period:

• Duration: The internship includes a 1-month probation period during which your performance will be evaluated.
• Post-Probation: After successfully completing the probation period, you will be considered for a permanent position based on an interview and your overall performance.

Locations:

We have multiple positions available across Pakistan in the following cities:

• Multan
• Lahore
• Karachi
• Islamabad
• Rawalpindi

How to Apply:

Interested candidates are encouraged to apply for the job. Please specify your preferred work arrangement and city in your application.

Fitwell Hub is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.