Operations Manager

Job Title: Operations Manager

No of Positions: 5

Job Type: Full-Time

Location: Multiple Cities (Multan, Lahore, Karachi, Islamabad, Rawalpindi)

Experience: 5 Years

Salary: TBD

Benefits: Health benefits included

Work Arrangement: Onsite

About Fitwell Hub:

Fitwell Hub is an innovative healthcare platform in Pakistan, offering a range of services including in-clinic and virtual consultations, a 24/7 free helpline with professional doctors, and utilizing a hybrid healthcare hub and spoke model. Our mission is to provide accessible, high-quality healthcare to all.

Position Overview:

We are seeking a highly skilled and experienced Operations Manager to join our team. This role offers flexibility in work arrangements, including full-time, part-time, and temporary positions. The Operations Manager will be responsible for overseeing and optimizing the day-to-day operations of Fitwell Hub’s facilities and services to ensure efficiency and effectiveness.

Key Responsibilities:

• Manage and coordinate daily operations across multiple sites, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve efficiency and service quality.
• Oversee and manage facility operations, including staffing, scheduling, and resource allocation.
• Monitor key performance indicators (KPIs) and operational metrics to ensure targets are met.
• Coordinate with other departments to ensure alignment and integration of operational activities.
• Identify and address operational issues and challenges, implementing solutions to improve performance.
• Manage vendor relationships and negotiate contracts to ensure cost-effective services and supplies.
• Ensure compliance with healthcare regulations, safety standards, and organizational policies.
• Prepare and present reports on operational performance and initiatives to senior management.
• Lead and mentor the operations team, fostering a positive and productive work environment.

Requirements:

• 5 years of professional experience in operations management, preferably in a healthcare setting.
• Proven track record of managing and optimizing operational processes and teams.
• Strong leadership and management skills with the ability to motivate and guide a team.
• Excellent organizational and problem-solving skills.
• Proficiency in Microsoft Office Suite and experience with operations management software.
• Knowledge of healthcare regulations and best practices is a plus.
• Degree in Business Administration, Healthcare Management, Operations Management, or a related field.
• Relevant certifications in operations management or healthcare management are a plus.

Benefits:

• Health benefits included.
• Flexible work arrangements (remote, onsite, hybrid).
• Opportunity to work in a growing and innovative healthcare platform.
• Potential for contract extension based on performance.

Locations:

We have multiple positions available across Pakistan in the following cities:

• Multan
• Lahore
• Karachi
• Islamabad
• Rawalpindi

How to Apply:

Interested candidates are encouraged to submit their resume and a cover letter to hr@fitwellhub.pk. Please specify your preferred work arrangement and city in your application.

Fitwell Hub is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.