Quality Assurance Specialist

Job Title: Quality Assurance Specialist

No of Positions: 5

Job Type: Full-Time, Part-Time, Temporary

Location: Multiple Cities (Multan, Lahore,  Karachi, Islamabad, Rawalpindi)

Experience: 4-5 Years

Salary: PKR 60,000 per month

Benefits: Health benefits included

Work Arrangement: Remote, Onsite, Hybrid

About Fitwell Hub:

Fitwell Hub is an innovative healthcare platform in Pakistan, offering a range of services including in-clinic and virtual consultations, a 24/7 free helpline with professional doctors, and utilizing a hybrid healthcare hub and spoke model. Our mission is to provide accessible, high-quality healthcare to all.

Position Overview:

We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team. This role offers flexibility in work arrangements, including full-time, part-time, and temporary positions. The Quality Assurance Specialist will be responsible for ensuring that Fitwell Hub’s services meet the highest standards of quality and compliance.

Key Responsibilities:

• Develop and implement quality assurance policies and procedures to ensure compliance with healthcare standards and regulations.
• Conduct regular audits and inspections of services, processes, and documentation to identify areas for improvement.
• Monitor and evaluate service performance and quality metrics, providing recommendations for enhancements.
• Collaborate with internal teams to address quality issues and implement corrective actions.
• Develop and deliver training programs on quality standards and best practices to staff members.
• Prepare and present reports on quality assurance activities and performance to senior management.
• Stay updated with industry trends, regulations, and best practices related to quality assurance.
• Maintain accurate records of quality assurance activities and findings.
• Ensure that all operations adhere to established quality standards and regulatory requirements.

Requirements:

• 4-5 years of professional experience in quality assurance, preferably in a healthcare setting.
• Strong understanding of quality assurance principles and methodologies.
• Excellent analytical and problem-solving skills.
• Proficiency in quality management software and Microsoft Office Suite.
• Ability to develop and implement quality assurance policies and procedures.
• Strong attention to detail and commitment to maintaining high standards of quality.
• Degree in Quality Management, Healthcare Administration, or a related field.
• Relevant certifications in quality assurance or healthcare quality management are a plus.

Benefits:

• Competitive salary of PKR 60,000 per month.
• Health benefits included.
• Flexible work arrangements (remote, onsite, hybrid).
• Opportunity to work in a growing and innovative healthcare platform.
• Potential for contract extension based on performance.

Locations:

We have multiple positions available across Pakistan in the following cities:

• Multan
• Lahore
• Karachi
• Islamabad
• Rawalpindi

How to Apply:

Interested candidates are encouraged to apply for the job. Please specify your preferred work arrangement and city in your application.

Fitwell Hub is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.